OUR POLICIES
User Policy for Biodegradable Non-Woven and Paper Bag Company
- Introduction Welcome to Rajkund Enterprises ! By using our products and services, you agree to adhere to the following policies. These policies are designed to ensure a seamless experience for our customers while promoting sustainability and environmental responsibility.
- Scope of Products and Services Our company provides high-quality biodegradable non-woven and paper bags. All products are designed to meet sustainability standards and reduce environmental impact. This policy applies to all users, including individuals, retailers, and businesses purchasing our products.
- Purchasing Policy
- Order Placement: Orders can be placed through our website, authorized distributors, or directly with our sales representatives.
- Customization: Customized designs, sizes, or logos are available upon request. Additional charges and processing times may apply.
- Bulk Orders: For bulk purchases, customers must provide at least 7-10 business days for processing.
- Payment Policy
- Payment Methods: We accept payments via bank transfer, credit/debit cards, and digital payment platforms.
- Payment Terms: Payments must be made in full before the dispatch of goods unless otherwise agreed upon.
- Refunds and Cancellations: Orders can be canceled within 24 hours of placement. Refunds for defective products will be processed within 7 business days after verification.
- Shipping and Delivery Policy
- Delivery Time: Standard delivery times vary between 3-7 business days, depending on location.
- Shipping Charges: Shipping costs will be calculated based on order size and delivery location. Free shipping may be available for bulk orders exceeding a specified value.
- Damaged Goods: Customers must report any damages within 48 hours of delivery to be eligible for replacement.
- Environmental Commitment
- All our products are designed to be eco-friendly and biodegradable. We encourage customers to responsibly dispose of used bags in compostable or recycling systems.
- To support sustainability, we use minimal packaging for our shipments and prioritize the use of recycled materials.
- User Responsibilities
- Users must use the bags for their intended purposes and avoid exposing them to extreme conditions that may compromise their integrity.
- Resale of our products without prior authorization is strictly prohibited.
- Privacy and Data Protection
- We value your privacy and ensure that all personal and transactional data collected is securely stored and used only for order processing and customer service purposes.
- For more details, please refer to our Privacy Policy.
- Customer Support For queries, complaints, or assistance, please contact our customer support team via:
- Email: [email@example.com]
- Phone: [Phone Number]
- Business Hours: [Days and Hours]
- Amendments We reserve the right to update or amend this user policy at any time. Updates will be communicated through our official website or other appropriate channels.
- Governing Law This policy is governed by the laws of [Your Country/Region]. Any disputes arising from the use of our products or services shall be resolved under the jurisdiction of [Your Jurisdiction].
Thank you for choosing Rajkund Enterprises. Your support helps us create a greener, more sustainable future!